The Platform
Start with Core. Add packs as you grow.
Atrium comes in three parts. Core covers the day-to-day running of a portfolio: property records, leasing, billing and collections, the tenant app, dashboards and AI, and the API. Platform Extension Packs add specific functions on top, and can be switched on for your organisation at any time. Industry Capability Packs add what your type of property needs.
Core
What Core covers
Core is included for every organisation. It holds the property records and runs the leasing process, billing and collections, the tenant app, dashboards and AI, and the API - the parts of the system a portfolio uses every day.
Portfolio & Occupancy
Atrium holds a canonical inventory - property, building, floor, unit, bed - so occupancy, vacancy and pipeline are live facts, not month-end spreadsheet exercises.
Leasing & Applications
Run the full admissions funnel - apply, vet, allocate, sign - as one digital flow, with guarantors, funders and documents handled as first-class citizens.
Billing & Collections
Atrium bills the way residential portfolios actually get paid: multiple payers per lease, subsidised funders with caps, debit orders and instant EFT, and arrears you can act on.
Resident Experience
Digital-native residents expect to pay, report and hear from you on their phone. Atrium ships a genuinely good resident app - payments, maintenance, comms and community in one place.
Intelligence & AI
Because Atrium is the single source of truth, its intelligence layer works on live, governed portfolio data - occupancy, arrears, operations and pipeline - instead of last month's exports.
Integrations & API
Atrium is API-first from the first migration. Every capability ships with its endpoint, webhook event and OpenAPI doc, so it can sit alongside your existing systems or take over from them at your pace.
Also in Core
Roles & permissions · Who can see and change what, per portfolio
Audit log · Changes to sensitive records, on the record
Data protection · Personal information handled to POPIA standards
Platform Extension Packs
Eight packs, added when you need them
Each pack switches on a set of features for your organisation. Packs work on the same records as Core, so there is no separate system to set up and no data to move.
CRM & Support
Tenant conversations and records in one inbox
Explore
Marketing & Engagement
Listings, campaigns, comms and community
Explore
Wallet & Services
Resident wallets, QR payments and on-site services
Explore
Operations & Maintenance
Cases, work orders and the field app
Explore
Access & Safety
Access, visitors, incidents and certificates
Explore
Utilities & ESG
Metering, recoveries, load-shedding and ESG
Explore
Accounting & Trust
Operational and trust ledgers, owner payouts
Explore
Compliance
POPIA requests, registers and audit evidence
Explore
Industry Capability Packs
Built for your asset class
An Industry Capability Pack is a specific suite of functionality for the type of property you run - the industry's own workflows, records and rules, deployed on top of Core. It also sets the fundamentals: how occupancy is counted, how the leasing calendar works, which funders are preset, and the labels your team sees. Chosen per property during onboarding.
See it on your portfolio
A 30-minute walkthrough covering Core and the packs relevant to your operation.