Access & Safety
Platform Extension PackSafer buildings, with every key and visitor on record
Access follows the lease, visitors and contractors are logged at the gate, and incidents, certificates and insurance sit on the record of the building they belong to.
Access & safety
Visitors today
86
Open incidents
3
Certificates due
4
Visitor · pre-authorised
Arcadia House · Gate 1 · for N. Dlamini
14:05
ArrivedLost access card
Bay Terraces · card #2231 · reported in the app
Lift certificate
Westside Quarter · expires in 21 days
Power failure · Block C
Kloof Street Lofts · severity 2
01
Access follows the lease
Credentials are issued when a lease starts and revoked when it ends, so nobody has to remember to cancel a card.
02
Everyone at the gate on record
Pre-authorised visitors, walk-ins and contractors are logged, with exports ready for security audits and insurers.
03
Safety you can evidence
Incidents, certificates and insurance live on the building record, with alerts before anything lapses.
Capabilities
What's in the box
Access & keys
Cards, fobs and keys per resident and unit, issued and revoked with the lease, and suspended in a tap when lost.
Visitor register
Resident pre-authorisations, reception walk-ins and contractor access windows in one log.
Incident register
Security and emergency incidents with severity, escalation rules and evacuation alerts.
Building compliance
Fire, electrical, lift and gas certificates per building, with expiry alerts and renewal history.
Insurance & claims
Building policies with renewal dates, and claims tracked from lodgement to settlement.
Safety in the resident app
Residents report hazards, manage their visitors and reach emergency contacts from their phone.
Features
Key features
Hover over or tap any feature for a short explanation.
Access and visitors
- Access cards and credentials issued when a lease starts and revoked automatically when it ends.
- Residents pre-authorise a visitor with an access window and are notified when they arrive at the gate.
- Reception and gate staff capture walk-in visitors on the field app, so every entry is on record.
- Time-limited access for a contractor company and its workers, for one zone and one project period.
- Residents report a lost or stolen card in the app and it is suspended immediately, day or night.
Safety and incidents
- Break-ins, fires, floods and power failures logged with a severity, from the office or on site with the field app.
- An emergency alert to everyone in a building or zone, sent from the admin console or the field app.
- Decide who is told, on which channel and how quickly, for each type and severity of incident.
- Residents report a security concern or hazard in the app and follow how it is being resolved.
- Incidents by type, severity and building over 12 months, to show where security spend is needed.
Buildings and cover
- Fire, electrical, lift and gas certificates per building, with expiry alerts and the renewal history kept.
- Fire drills, extinguisher services and emergency lighting tests scheduled and recorded with checklist results.
- Building policies with renewal dates, and claims tracked from lodgement to settlement against the incident.
- Parking bays and storage units kept as their own lettable register, allocated to tenants and billed separately.
- Visitor and contractor access logs exported for any building and date range, for security audits and insurers.
Fully API-exposed. Like every Atrium capability, Access & Safety ships with versioned endpoints, webhook events and OpenAPI docs - so it plugs into your stack, your warehouse and your AI.
Integrations & API →Works with
Operations & Maintenance
Residents log issues in the app; your team runs them as structured cases and work orders with SLAs, vendors and costs - all attached to the exact bed, unit and asset.
Resident Experience
Digital-native residents expect to pay, report and hear from you on their phone. Atrium ships a genuinely good resident app - payments, maintenance, comms and community in one place.
Compliance
POPIA requests, breaches, legal holds and the deposit register run as tracked workflows with deadlines, and the evidence an auditor or regulator asks for is a report, not a project.
FAQ
Access & Safety - common questions
Atrium keeps the credential record - who has access, to which building and until when - and issues and revokes credentials with the lease. Access hardware connects over the API.
See Access & Safety in action
A 30-minute walkthrough with your own scenarios - beds, funders, intakes and all.