Utilities & ESG
Platform Extension PackRecover every rand of utilities, and report on it
Meter readings become accurate recovery charges, municipal accounts reconcile against what tenants paid, and load-shedding and ESG reporting run on the same building data.
Utilities
Recovered this month
R1.84m
Recovery rate
97.2%
+1.4%Generator hours
46
Municipal account · Arcadia House
Electricity · September · vs recoveries
R412,300
ReconciledConsumption spike
Bay Terraces · water · up 38% on last year
Meter readings · Westside Quarter
412 of 418 captured · field app
Load-shedding notice
Stage 2 · 18:00-20:30 · 6 buildings
01
Readings to recoveries
Meter readings turn into tenant charges automatically, at the tariff and policy you set.
02
No silent losses
Municipal bills reconcile against what was recovered, so leaks, faulty meters and billing errors show up.
03
Power and ESG on one record
Backup power, load-shedding updates and sustainability reporting all work from the same building data.
Capabilities
What's in the box
Metering
Prepaid, conventional and sub-meters per unit and common area, with readings from imports, the field app or residents.
Utility recovery
Recovery charges calculated from readings and your policy, itemised on each tenant's statement.
Municipal accounts
Municipal bills captured per property and reconciled against recoveries, with spike alerts and disputes.
Load-shedding
Generators, UPS and solar batteries tracked per building, with outage updates sent to residents.
ESG reporting
Energy, water and carbon per building, packaged for JSE sustainability disclosures and GRESB.
Green certifications
Green Star SA, EDGE, LEED and BREEAM certifications per building, with renewal dates.
Features
Key features
Hover over or tap any feature for a short explanation.
Metering and recoveries
- Electricity, water and gas meters linked to units and common areas, prepaid or conventional.
- Technicians capture readings on site in the field app, with a photo of every meter.
- Tenant charges calculated from readings and your policy per building: pass-through, mark-up, flat rate or by floor area.
- Residents see utility charges itemised on their statement and can dispute a charge from the app.
- Closing readings captured at move-out, with the last recovery charge pro-rated to the vacate date.
Municipal accounts
- Electricity, water, sewage and refuse bills captured per property, every month.
- Municipal spend reconciled against what tenants were charged, so losses and unbilled use show up.
- An alert when a municipal account jumps against the same month last year, before the bill is paid.
- Wrong readings, wrong tariffs and missing credits logged and tracked until the municipality resolves them.
- The chain from municipal invoice to tenant charge for any period, ready for an auditor.
Power and ESG
- Generators, UPS and solar batteries per building, with run hours and diesel use logged after each outage.
- Schedules and backup power status pushed to residents before and during outages.
- Consumption per building and per unit over 12 months, so high users and inefficiencies stand out.
- Energy, water and carbon per building using South African grid factors, packaged for JSE sustainability disclosures and GRESB.
- Green Star SA, EDGE, LEED and BREEAM certifications per building, with levels and renewal dates.
Fully API-exposed. Like every Atrium capability, Utilities & ESG ships with versioned endpoints, webhook events and OpenAPI docs - so it plugs into your stack, your warehouse and your AI.
Integrations & API →Works with
Billing & Collections
Atrium bills the way residential portfolios actually get paid: multiple payers per lease, subsidised funders with caps, debit orders and instant EFT, and arrears you can act on.
Operations & Maintenance
Residents log issues in the app; your team runs them as structured cases and work orders with SLAs, vendors and costs - all attached to the exact bed, unit and asset.
Intelligence & AI
Because Atrium is the single source of truth, its intelligence layer works on live, governed portfolio data - occupancy, arrears, operations and pipeline - instead of last month's exports.
FAQ
Utilities & ESG - common questions
Prepaid, conventional and sub-meters for electricity, water and gas, linked to units or common areas. Readings come from scheduled imports, the field app with a photo, or residents' own readings.
See Utilities & ESG in action
A 30-minute walkthrough with your own scenarios - beds, funders, intakes and all.