Senior & Assisted Living
Care and housing for senior living, on one platform
Family payers, subsidised funders and a higher duty of care: Atrium runs admissions, care records, billing and the tenancy for senior and assisted living on one resident record.
The grind today
Sound familiar?
Complex payer mixes
Residents, families, medical aids and subsidy programmes share the bill in different proportions - every month, precisely.
Families expect visibility
Adult children want statements, updates and a way to help - without phoning the office every time.
Care and housing in separate systems
Care records, tenancy and billing live in different systems, so a change in care needs reaches the invoice late or not at all.
With Atrium
How Atrium changes it
Multi-payer billing, generalised
Split billing across resident, family and funder with caps and priorities - the same engine that handles state-funder complexity elsewhere.
Billing & Collections
Whole-unit tenancies
Unit-model letting with rolling terms and no student artefacts - the core stays neutral for senior living.
Portfolio & Occupancy
Family portal
Statements, payments and announcements for family payers - transparency without the phone tag.
Resident Experience
Care and housing on one record
Care plans, medication and incidents sit on the same resident record as the tenancy and billing, and still connect to existing clinical systems over the API.
Integrations & API
The outcome
What good looks like
The measurable state Atrium is built to get operators to - anchored on real milestones, not feature checklists.
Resident/family/funder splits billed correctly every period
Families self-serve statements and payments
Maintenance with the responsiveness duty-of-care demands
Tenancy records clean for regulators and auditors
Care, tenancy and billing on one resident record
Features
Key features
Hover over or tap any feature for a short explanation.
Admissions and care
- Capture daily-living needs, mobility, cognition, medical history and medication, and get a recommended level of care.
- Beds tagged by level of care, with a waitlist per level so admissions match clinical capacity, not just empty rooms.
- Care plans with scheduled tasks, logged at the point of care as completed, refused or missed.
- An electronic medication chart with timed rounds, and alerts for missed doses, low stock and controlled-drug discrepancies.
- Falls and other incidents logged with a body map, and observations trended against alert thresholds.
Families and billing
- Families see care summaries and activities, message the care team and sign consent requests online.
- Families pay statements and top up the resident's wallet for the salon, guest meals and the shop, by card from the portal.
- Accommodation plus level-of-care fees and itemised extras, re-rated automatically when care needs change mid-month.
- Older persons grant, medical aid and family co-payments tracked against one resident account.
- Control what each family member or power of attorney can see, sign or pay.
Staff, compliance and daily life
- Shifts rostered against staff-to-resident ratios and skills per care level, with gaps visible in advance.
- Qualifications, registrations and background checks tracked with expiry alerts, so only credentialed staff are rostered.
- Resident registers, staffing, incident and medication audit records ready for registration and inspections.
- Dietary needs, textures and allergies per resident, turned into a kitchen production list for each meal.
- Wellbeing activities scheduled, with attendance and engagement recorded.
A typical senior & assisted living plan
FAQ
Senior & Assisted Living - common questions
Yes - each payer carries its own share, priority and cap, and the billing run produces the correct invoices for every party, every period.
See Atrium run senior & assisted living
A 30-minute walkthrough with your own scenarios - beds, funders, intakes and all.