Hospitality
Short-stay and hotel operations beside your long-stay book
For operators blending residential with aparthotel and short-stay stock, Atrium's Hospitality pack runs rooms, rates and stays on the same platform as your tenancies.
The grind today
Sound familiar?
Blended stock, split systems
A building with student beds, rental units and aparthotel rooms ends up on three systems with three ledgers.
Seasonal switching
Student stock earning as short-stay over vacations means re-keying inventory between a PMS and a hotel system twice a year.
Fragmented guest billing
Stays, extras and long-stay invoicing reconcile in different places, and finance stitches it together.
With Atrium
How Atrium changes it
Rooms and beds, one inventory
Hospitality rooms live in the same asset hierarchy as beds and units - one record of what you can sell.
Portfolio & Occupancy
Stays beside leases
Short-stay bookings and long-stay tenancies coexist per property, with utilisation visible across both.
Intelligence & AI
One ledger for every night
Stay folios and tenancy invoices post to the same ledger and reconcile through the same engine.
Accounting & Trust
Channel & booking integrations
Connect booking channels and payment rails over the API rather than running a parallel stack.
Integrations & API
The outcome
What good looks like
The measurable state Atrium is built to get operators to - anchored on real milestones, not feature checklists.
Vacation short-stay revenue on otherwise empty stock
One ledger across stays and tenancies
Utilisation visible across the blended portfolio
Housekeeping and maintenance on one operations engine
No seasonal re-keying between systems
Features
Key features
Hover over or tap any feature for a short explanation.
Reservations and revenue
- Nightly reservations against live availability, with changes, cancellations and no-shows handled under each rate plan's policy.
- Guests search and book on your website with instant confirmation, without going through an OTA.
- Rates and availability pushed to Booking.com, Expedia and Airbnb, with reservations pulled back automatically.
- Seasonal, non-refundable and corporate rate plans, with rates adjusted by occupancy and pickup within guardrails.
- RevPAR, ADR, occupancy and pickup against last year and budget, per property.
Front desk and stays
- Room assignment, ID capture and payment guarantee at check-in, and folio settlement at check-out.
- Room charges, taxes and spend from the restaurant, bar or spa on one bill, with split folios for company billing.
- Rolls the business date, posts room and tax, and produces the daily revenue and occupancy reports.
- Housekeepers update room status from a handheld, and rooms only become sellable once clean and inspected.
- Guests check in online and use a digital room key to skip the front desk.
Guest experience
- Pre-arrival, in-stay and post-stay messages by email, SMS and WhatsApp.
- Guests request housekeeping, maintenance or room service from their phone and track progress.
- Stay history and preferences, like bed type and allergies, applied automatically to future bookings.
- Sell extras and events, and give extended-stay residents a pre-funded wallet for the cafe, laundry and parking.
- Tiers, points and member rates that reward repeat direct bookings.
A typical hospitality plan
FAQ
Hospitality - common questions
Yes - stays and leases live on the same inventory and post to the same ledger, with utilisation visible across both.
See Atrium run hospitality
A 30-minute walkthrough with your own scenarios - beds, funders, intakes and all.