For Property Managers
Run the whole cycle from one screen
Applications, allocations, arrears follow-ups, maintenance and resident comms - the daily grind of a residence, on one platform instead of five tabs and a WhatsApp group.
The grind today
Sound familiar?
Swivel-chair operations
Re-keying applicants from the CRM to the lease pack to the billing system - every handover a chance for errors and delay.
Arrears chased blind
Payment status lives in finance; the follow-up happens on the ground. By the time the list arrives, it is stale.
Comms chaos
Announcements on a noticeboard, maintenance over WhatsApp, statements by email - nothing on the record, everything on memory.
With Atrium
How Atrium changes it
One leasing pipeline
Applications, vetting, allocation and e-sign in a single flow - bulk actions for intake waves, no re-keying.
Leasing & Applications
Actionable arrears
A live arrears workbench with dunning over WhatsApp, SMS and email - who owes what, who was contacted, what happened.
Billing & Collections
Maintenance under control
Resident-reported cases become assigned work orders with SLAs - and you can see the ones about to breach.
Operations & Maintenance
Residents in the loop
Announcements, events and support messages from one composer, delivered where residents actually look.
Resident Experience
The outcome
What good looks like
The measurable state Atrium is built to get you to - anchored on real milestones, not feature checklists.
Intake waves absorbed without temp-staff data capture
Arrears conversations grounded in a live ledger
Every resident interaction on the record
SLA breaches flagged before residents complain
Fewer office walk-ins - the app answers first
Features
Key features
Hover over or tap any feature for a short explanation.
Leasing
- Every prospect tracked from first enquiry to signed lease in one pipeline, with conversion at each stage.
- Credit bureau and affordability checks run as soon as an application is submitted, scored against the rules you set per building.
- Generate the lease, send it for signature in the right order, and chase unsigned copies automatically after 48 hours.
- Leases expiring in the next 90 days are flagged, renewal offers go out digitally and tenants accept in the app.
- Documents, deposit and lease done before day one, and move-outs run through inspection and deposit settlement.
Residents
- WhatsApp, SMS and email from tenants and prospects in one inbox, with the full interaction history on every contact.
- Tenants pay rent, log maintenance with photos and find every document in the app, so fewer calls reach the office.
- Building notices and community events published to the tenant app, with push notifications.
- Automated surveys at key moments, like 30 days after move-in, with low scores sent to you as a follow-up task within a day.
- When a tenant's health score drops, Atrium triggers a renewal incentive or a personal call before they give notice.
Day to day
- Ask "which units are 60+ days vacant in Sandton?" and get an answer with its source, instead of running a report.
- First drafts of renewal letters, escalation notices and replies to complaints, pre-filled with the right tenant details and notice periods.
- Room-by-room inspections on a phone, with move-in and move-out reports compared side by side for deposit decisions.
- Tenants pre-authorise visitors, staff log walk-ins, and access cards are issued and revoked with the lease.
- One daily list of every task, approval and follow-up assigned to you across the platform.
See your day run on Atrium
A 30-minute walkthrough with your own scenarios - beds, funders, intakes and all.